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Received 30.06.2024

Revised 12.11.2024

Accepted 14.12.2024

Retrieved from Iss. 116, P. 2, 2024

Pages 324 -334

  • 137 Views

Suggested citation

Dyachenko, T., & Lytvyshko, L. (2024). DEVELOPMENT OF MARKETING SERVICES: STRATEGIES AND BUSINESS PLANNING BASED ON MARKETING INDICATORS MONITORING AND ANALYTICS. Automobile Roads and Road Construction, (116.2), 324-334. https://doi.org/10.33744/0365-8171-2024-116.2-324-334

DEVELOPMENT OF MARKETING SERVICES: STRATEGIES AND BUSINESS PLANNING BASED ON MARKETING INDICATORS MONITORING AND ANALYTICS

Tetyana Dyachenko Liliia Lytvyshko

Abstract

This article emphasizes the importance of integrating analytical tools into business planning and development strategies to achieve success in the marketing services sector. An analysis of key aspects of management and marketing activities in the modern market environment is conducted. This article considers how monitoring marketing indicators can affect the development of marketing services, as well as what strategies can be implemented based on the data obtained. The article examines modern approaches to management and marketing activities in the context of digitalization of the economy. Innovative strategies aimed at increasing management efficiency, implementing customer-oriented services, and adapting to changes in the market environment are considered. Particular attention is paid to the use of digital tools, such as CRM systems, process automation, and personalized communications, which provide competitive advantages to enterprises. The results of the study confirm the importance of flexibility and adaptability of business strategies in the modern market. The recommendations proposed in the paper may be useful for enterprises seeking to improve their market position and effectively respond to the challenges of the modern business environment

Keywords:

services marketing, customer orientation, marketing indicators, analytics, business analytics, strategy, business planning

References

  1. Kompanets, K., Ilchenko, V., Horodetskyy, M., Antonyuk, I., & Medvedieva, A. (2024). Strategic prospects for the development of the logistics services market in Ukraine. In Studies in systems, decision and control (pp. 883-899). Cham: Springer. doi: 10.1007/978-3-031-36895-0.
  2. State Statistics Service of Ukraine. (n.d.). Business expectations in the services sector in the IV quarter of 2024. Retrieved from https://stat.gov.ua/uk/publications/ochikuvannya-pidpryyemstv-sfery-posluh-u-iv-kvartali-2024-roku-shchodo-perspektyv.
  3. Diachenko, T.O., Honchar, T.M., Artemchuk, V.O., & Parokhnenko, O.S. (n.d.). The role of technologies in the modern marketing environment: Trends and research methods in the era of digital transformation. Retrieved from http://publications.ntu.edu.ua/avtodorogi_i_stroitelstvo/115.1/234.pdf.
  4. Kompanets, K.A., Lytvyshko, L.O., & Horodetskyi, M.Ya. (2021). Features of using business analytics in administrative management during the COVID-19 pandemic. Infrastructure of the Market, 55. doi: 10.32843/infrastruct55-17.
  5. Kompanets, K.A., Lytvyshko, L.O., & Artemchuk, V.O. (2022). Marketing approaches in business analytics as a tool of administrative management in Ukraine's logistics sector during the war. In Proceedings of the III all-Ukrainian scientific and practical online conference “Young scientist of modernity – the foundation for the development of education, science and business in Ukraine”. Retrieved from http://nbuv.gov.ua/UJRN/Nvuumevcg_2020_33%281%29__16.
  6. Ilchenko, V.Yu., Kompanets, K.A., & Horodetskyi, M.Ya. (2021). Implementation of the business model of environmental marketing in motor transport enterprises. Bulletin of Donetsk National University of Economics and Trade named after Mykhailo Tugan-Baranovskyi. Series “Economic Sciences”, 2(75), 19-26. doi: 10.33274/2079-4819-2021-75-2-19-26.
  7. Bakhareva, Ya.V. (2018). Development of predictive analytics as a priority direction of business analytics. Effective Economy, 5.
  8. Ukrinform. (n.d.). How end-to-end analytics accelerates business processes and marketing decisions: A partnership case. Retrieved from https://www.ukrinform.ua/rubric-other_news/3822912-ak-naskrizna-analitika-priskorue-biznesprocesi-ta-prijnatta-marketingovih-risen-kejs-iz-partnerstva-zakazua-ta-promodo.html.
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https://doi.org/10.33744/0365-8171-2024-116.2-324-334

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