Retrieved from Iss. 117, P. 2, 2025
Pages 375 -386
Received 08.01.2025
Revised 25.05.2025
Accepted 24.06.2025
Retrieved from Iss. 117, P. 2, 2025
Pages 375 -386
Abstract
The article examines the initial principles that determine the strategy, the use of a set of interdependent scientific achievements, scientific theories and their corresponding rules, standards, methods of scientific research regarding the logistics management of the field of transport services for the population, generally recognized at this stage of the development of science. Systematized the possibilities of organizing a transparent and effective process of providing transport services to the population in accordance with standards and regulations, management based on a combination of systemic, process, situational and historical management approaches. This gives rise to the expressiveness of the relationship between the provider and the consumer, excludes a subjective approach to the modernization of service delivery technologies, which contributes to the rational use of resources and the minimization of the degree of social tension in society
Keywords:
logistics, types of passenger communications, quality and availability of services, population movement, satisfaction of consumer needs, flows of different nature, information process, intellectualization of the service sphere